A Diploma in Front Office Management is normally a 6-12 month curriculum that provides students with the necessary abilities to manage hotel reception areas and guest services. The training includes reservation systems, check-in/out procedures, customer service, communication skills, and fundamental bookkeeping. Students learn how to answer guest inquiries, manage bookings, and resolve complaints effectively. This credential prepares graduates for entry-level work in hotels, resorts, and other hospitality establishments by providing a combination of theoretical knowledge and hands-on training to match the demands of the rapidly evolving hospitality industry.
